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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Adding Product Item to...
Customer Insights - Journeys forum

Adding Product Item to Marketing Email

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Posted on by janalukic 70

I would like to add a specific product (item) to the marketing email, as a part of the summer promotion campaign. 

Example: Create a customer journey including a marketing email to communicate the availability of the Sommer Special Product X, including pricing, characteristics etc. Is this possible to do, or are the static entities limitied in the marketing email?

Thanks!

Categories:
Customer Journey Design
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  • Suggested answer
    Abhinav Sunku Profile Picture
    Abhinav Sunku 350 on at

    Hello janalukic,

    As per my understanding, you can design the Customer Journey and Email as per your requirements, the customization's are allowed.

    this documentation can help you in creating the Customer journey https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/create-simple-customer-journey

    Hope it helps,

    Best regards,

    Abhinav sunku.

    “If this has answered your question, please mark as Verified!”

  • janalukic Profile Picture
    janalukic 70 on at

    Thanks Abhinav, but this is more regarding the "assist edit" function with the marketing email when selecting "text" out of the toolbox. Is it possible to expand the entities that are included in the selection list

  • Suggested answer
    Abhinav Sunku Profile Picture
    Abhinav Sunku 350 on at

    Hi Janalukic,

    As per my understanding, in the assist edit function, the Expansion is possible only in Static data but not in Contextual data.

    Best regards,

    Abhinav sunku.

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