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Great information Victoria; thank you!
Bill,
Typically you need to purchase anything for GP through a partner. If there is some kind of a special situation, you would need to talk to Microsoft about it to see what they suggest and/or if it's possible to make an exception.
You cannot reformat your account with the Account Modifier/Combiner tool. You can only renumber your accounts or combine two or more accounts into one. Reformatting would require either another 3rd party product or having Microsoft's Professional Services team do this for you at a separate charge. The only thing you can do out-of-the-box is increase the length of any account segment or add a segment up to what is allowed in your account framework. So for example, if your account framework is 10 segments of 6 characters each and your current account format is xxxx-xx-xx, you can increase the 2nd segment and make your account format xxxx-xxx-xx. However, any new characters added will all be blanks, which makes it a little difficult to work with and may cause issues with reporting.
When using the Account Modifier/Combiner you can do a few different things:
Hope this helps.
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