Future Sales Invoice Voided

(0) Share

Report

Posted on by Community Member Microsoft Employee

I noticed that I dated a Sales Invoice for 2018 instead of 2017. I thought I could Void the future Invoice and re-enter it for 2017. I was able to go in and unattach the payment to the Invoice and then went to "Sales Posted Transactions" and voided the Invoice. However, when looking at Sales History, the Invoice does not show as being Voided. Also, the Inventory was not put back into stock so I could re-enter the Invoice. I looked at "Sales Posted Transactions" and the Invoice no longer appears. Am I missing a step?

*This post is locked for comments

All responses (2)

Answers (1)

Community Member Microsoft Employee on at

Like (0)

Report

RE: Future Sales Invoice Voided

Thank you. I have everything restored now.
Verified answer

L Vail 65,271 on at

Like (0)

Report

RE: Future Sales Invoice Voided

Voiding an invoice in receivables does not void the sop document that created it. In order to properly return the inventory you actually have to do a 'Return Transaction' under the Additional menu. When posted, your inventory will come back and an outstanding credit document will be created in Receivables. You'll need to void the credit document because you voided the receivable that you would have otherwise credited the return to. That should get you back to 'go' where you can re-enter your SOP Invoice.

Kind regards,

Leslie