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Notes text isn`t copied to unified interface

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Posted on by 80

I`ve created test version of unified interface app and when i create new notes sometimes all text isn`t copied to new app. How can i fix it and can it repeat when we make full transaction to new interface.
Note in legacy app:

noteLegacy.PNG

Note in Unified Interface App:

noteU.PNG

  • Bohdan_Y Profile Picture
    Bohdan_Y 80 on at
    RE: Notes text isn`t copied to unified interface

    Hello, i find out why it happend it was because an email that looked like a tag - <some text>. Can i fix it somehow?

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,235 on at
    RE: Notes text isn`t copied to unified interface

    Bohdan, I haven't see this issue before but please open a Support Request if you believe this is a product defect.
    https://admin.powerplatform.microsoft.com/support

    Henry

  • Bohdan_Y Profile Picture
    Bohdan_Y 80 on at
    RE: Notes text isn`t copied to unified interface

    Everything is fine in legacy client. In Unified Interface the complete value is missing even after advanced find of contact and also i tried searching by the text value but still nothing

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,403 on at
    RE: Notes text isn`t copied to unified interface

    When you go back to the same record in the legacy web client, can you see the complete text value in the notes?

    If you use Advanced Find and search the record to see the Description column, does it show the complete text value or is it still missing?

  • Bohdan_Y Profile Picture
    Bohdan_Y 80 on at
    RE: Notes text isn`t copied to unified interface

    No, the same. It should`ve, but...

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,403 on at
    RE: Notes text isn`t copied to unified interface

    The Unified Interface transition is just the UI upgrade and the system does not make any change to the existing data.

    If you click on the Edit button of the Note in the Unified Interface, does it show the full content?

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