News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) Move Activity From Par...

Microsoft Dynamics CRM (Archived)

Move Activity From Parent Case to Child Case

(0) Share

Report

Report

Posted on by Rida

125

Hi EveryOne,

My client wants to move all the activity existing on The parent Case to Child .

So ,how can we not copy all the notes/activities but linked them to new Child records.

K R .

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (0)

Rida 125 on at

Like (0)

Report

RE: Move Activity From Parent Case to Child Case

Rajkumar

Thank you for your answer but i want to add a new button to clone a case , but in the activity i don't want to duplicate them but just show the parent's activity in the cloned case.
Suggested answer

Rajkumar Rajaraman on at

Like (1)

Report

RE: Move Activity From Parent Case to Child Case

Once you merge cases it will belong to one case including all activities but except email.

This is the CRM OOB behaviour

Refer the following thread:

community.dynamics.com/.../142993

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2

Martin Dráb 231,409 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans