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Recording Check Information In POS

Posted on by 60

Greetings everyone,

I am looking for a way to add the check number into our POS transactions but I don't see any user fields in which to enter it.  We receive payments by either credit cards or checks.  Is this not an important piece of information?  How do stores record the check number?  Is this a customization?

I have looked through the transaction and order table and don't see any fields related to the check information, so my guess is that I should use the comment and description fields.

What is the best practice for handling checks?

Many thanks in advance,

Tony

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Recording Check Information In POS

    This is for RMS 2.0

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: Recording Check Information In POS

    Is this for RMS or POS 2009 as you've tagged it, they are different programs.  We never sold POS 2009, not many did, so don't have a clue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Recording Check Information In POS

    Hi Ramy, Is there any report that shows what check  was used in a given transaction?

  • Suggested answer
    raelhefn Profile Picture
    raelhefn on at
    RE: Recording Check Information In POS

    Check verification:

    from store opration manager --> database --> tenders --> check --> propertied --> verification tab --> select  Open: Accept checks not listed in the database option

    If you then select the Open: Accept checks not listed in the database option, Store Operations will allow any checks from people whose names are not listed in the check file.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Recording Check Information In POS

    There is a internal method for check verification.  

    From the Help Guide.  

    The Checks command is designed for those businesses that are not using an outside service for check verification. Store Operations can provide a positive or negative check verification scheme.

    To define which method to use, go to the Database menu, click Tender Types, select the Check tender, click Properties, click the Verification tab, and then select the applicable option under the Check Verification heading.

    When you click Checks, you will see a list of check accounts. You can click New to add a check account; click Properties to revise the selected check account; click Delete to remove the selected check account from the database; or click Copy to copy values from an existing record.

    A positive check file holds the names of those people whose checks may be accepted, unless otherwise noted. A negative check file holds the names of those people whose checks are not to be accepted. Store Operations will check the account number entered by the cashier against the account numbers contained in the check file to determine if the check can be accepted.

    In most cases, negative check verification is used. Using this method, all checks will be accepted at the point-of-sale for the first time. Later, if a check bounces, you can use the Checks menu option to enter the appropriate status. When the customer attempts to pass a check a second time, the cashier will instantly see that there is a problem.

    When you click New or Properties, you will see the Check Properties window that enables you to define/modify the check properties. The fields in this window are described below.

    Account number: The checking account number. This number may include up to 30 characters.

    Account name: The name of the checkholder. This account name account name may include up to 30 characters, and is optional.

    Status codes: When Store Operations encounters a check that matches the specified account number, it will display a message containing the status code to the cashier. You can use the status codes 4 to 8 for in-store security codes. For example, status code 5 may signify a hidden "Call Police" code.

    Alternatively, you can check with your processor to see if they offer check verification processing.  This way you can process the check at the time of sell and make sure you get paid.  Then their is no reason to record check information.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Recording Check Information In POS

    Hi,

    Please update on this post, this is a very valid information and we are also facing issues with this.

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