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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Email Tracking
Customer experience | Sales, Customer Insights,...
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Email Tracking

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Posted on by MDS 1,788
Hello,
 
We would like to automatically track all email with the exception of internal (user to user) emails. Can this be achieved?
 
Thanks in advance.
I have the same question (0)
  • MDS Profile Picture
    MDS 1,788 on at
    Hi - if anyone could offer any insight, it would be greatly appreciated.
  • AdamTravers Profile Picture
    AdamTravers 25 on at
    Hi,
     
    Email Tracking is against the Contact record and not users or do you have Contacts in your Environment with the Users email address in there? 

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