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Microsoft Dynamics CRM (Archived)

Field Service Resco : Events and Reminder

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Posted on by 6,203

Hi All,

What is the start time and end time in below Events and Reminder?

eventsandreminder.PNG

Any help would be appreciated. 

Regards,

Shahbaaz

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  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: Field Service Resco : Events and Reminder

    I did some testing and found that Start time is the time from when you want to send the reminder and end time is when you want to end the reminder.

    Regards,

    Shahbaaz

  • Verified answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Field Service Resco : Events and Reminder

    Hi Shahbaaz,

    not an expert in this but here is what it says : [View:https://blog.resco.net/2014/09/04/reminders/:750:50]

    Note: If you choose the option ˈreminders onlyˈ for the integration option, the notification will be displayed at the start time. If you choose ˈsync with calendarˈ, the notification will be shown 15 minutes prior to the start time. That’s just the way it is. But users can always set a custom alert time for each event in their native calendar app, so there’s that.

     

    and end time would essentially be till when the reminder is applicable

    see if you can find something more concrete in the user guide : https://www.resco.net/woodford-user-guide/  

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