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I'm currently working on transition to Unified Interface (2020 release wave 1). I noticed that the search functionality for products is not working as it should.
I would expect that if I start to type up the name of a product the list of items start to change (will be filtered) when I have a look up field. So for example if I type "abc*" it shows only products which starts with "abc". However in my case no update happens. I can see that the characters I'm typing appears in bold in the list if there is a match but it's not filtered. I tried to click on magnifying glass and/or press enter but nothing changes. This search is not working either in Sales app neither in Customer Service app. Also the issue appears in every view of products.
I would expect that if I start to type up the name of a product the list of items start to change (will be filtered) when I have a look up field. So for example if I type "abc*" it shows only products which starts with "abc". However in my case no update happens. I can see that the characters I'm typing appears in bold in the list if there is a match but it's not filtered. I tried to click on magnifying glass and/or press enter but nothing changes. This search is not working either in Sales app neither in Customer Service app. Also the issue appears in every view of products.
I also tried to search a product in the entity view but independently from what I search for nothing changes. So even I search for a product which exist even for one which doesn't, it keeps showing all the products in the view.
This function is working fine in web client application. Also it works for every other entity (Accounts, Contacts, etc.) and having trouble only with products.
Have you encountered something similar? If yes, how did you overcome/resolve the issue. Your assistance is very much appreciated.
Many thanks.
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