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Supply chain | Supply Chain Management, Commerce
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How to fix the issues "The application has encountered an error" on Cloud POS

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Posted on by 5

The application has encountered an error.  Try again or contact your administrator to fix this problem.

" The application has encountered an error. Try again or contact your administrator to fix this problem. "

I received the notice when I logon Cloud POS , please help show me where the erros is. 

Many thanks all

I have the same question (0)
  • vivo88 Profile Picture
    1,066 on at

    As you are using Cloud POS, to check the error press F12 to open Developer tools.

    Here you can see the actual error that you are getting in Cloud POS.

  • ThangTran Profile Picture
    5 on at

    Many thanks Vickram Kapoor,

    This is an error, can you show me how to fix it?

    Individual message displayed to the user: Message type: 'Error'; Resource IDs: 'unknown;string_29000;unknown;unknown;en-ZA'; Title: 'undefined'; Message: 'The application has encountered an error.  Try again or contact your administrator to fix this problem.'; Additional info: 'undefined';

  • Suggested answer
    Xusheng Profile Picture
    Microsoft Employee on at

    Hi,

    Have you get any error message at Retail server event log?

    I suggest you log a service request to double confirm with Microsoft retail support team for further analysis.

  • Suggested answer
    veejay Profile Picture
    55 on at

    Hello ThangTran, i'm also facing same issue. Do you have resolved this issue. Please let me know the steps on resolution.

  • Shafeeque P. Profile Picture
    6,533 Moderator on at

    This is a very generic error. If you are able to get a detailed error from F12, check the CSU logs on LCS if it is cloud hosted or check your event viewer if your CSU is self hosted.

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