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Microsoft Dynamics RMS (Archived)

Help please!! Version Mismatch

Posted on by 80

Hello All,

I'm receiving the following message when trying to access RMS store operations / POS.

"The current database is of version 2.01, while this application requires version 1.20. Please run store operations - Administrator to correct this problem"

my store operations - Administrator is version 1.3.1002.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Help please!! Version Mismatch

    Hello Lateefp,

    Thank you for your question.

    Please note that because of changes made in RMS 2.0 that are not present on RMS 1.3, we do not suggest deleting the version history as this can cause issues.

    If you are entitled to RMS 2.0, I would recommend installing RMS 2.0. Based off of the error message, you will need to upgrade to RMS 2.0 Service pack 2 to use the database you currently have.

    Thank you,

    Scott Wardzinski

    Microsoft Dynamics RMS & POS Support Engineer

  • archelle16 Profile Picture
    archelle16 1,735 on at
    RE: Help please!! Version Mismatch

    yeah, jesseboan was right. Maybe someone upgraded your database from 1.2 to 2.0. To restore it back,

    execute this query,

    Delete from VersionHistory where Version > 1.2.

  • JesseBoan Profile Picture
    JesseBoan on at
    RE: Help please!! Version Mismatch

    It sounds like the database has been ugpraded beyond the application. DId you perhaps do a database upgrade from another computer? Make sure all computers accessing the database have the same RMS service pack, feature pack, and hot fixes applied.

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