Event Handler not running for every Role

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hey,

I want to avoid the system to send Appointments to Dynamics contacts, so I used this Event to prevent this:

function preventmail() {
if(Xrm.Page.ui.getFormType() == 1) {
Xrm.Page.getAttribute('requiredattendees').setValue('');
}
}

This is running correctly, but only for the administrative role! For regular rules it's not running. What's going on here?

Best,

Hannes

*This post is locked for comments

All responses (13)

Answers (1)

Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

Hi Hannes_83,

if you solved the problem or received help from an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
Verified answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

To complete this: I copied the role, assigned the new role - and this solved the problem. ;)
Suggested answer

Community Member Microsoft Employee on at

Like (1)

Report

RE: Event Handler not running for every Role

Hi Hannes_83,

im pretty sure user is member of a team with a role which allow limited operations on activities.

Could you please check if user is member of some teams?

Thanks

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

I did some research and found more:

When I use a similiar Role which allows access to the Activites, it works and the rule runs fine. So the problem is:

-> 'Creation' as 'Read Only' (You can not save this)

-> JS is not running

-> 'Creation in regular mode (You can save this)

-> JS is running

So the question is, why does this specific role allow to create Activities, even when there's no privilege assigned? Is there any other setting in the role which can affect this?

Best,

Hannes
Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

Hey Francesco,

I've verified something:

a) There's only this role associated to this specific person. I've removed this role and the user couldn't log in.

b) This role has noe privileges for activites

c) I've re-assigned this role and the user can log-in directly

d) The user can create activities, but they are all in Read-only, so you can not save them.

Here I don't see any problem. I have the following setting which might be the reason:

a) The User is associated to a specific Business Unit. This Business Unit is the highest in the hierarchy (there are only two at the moment).

b) When I navigate to this team and go on 'Manage Roles', there's nothing selected. Also when I mark this user and click on 'Manage Roles', there's nothing selected.
Suggested answer

Community Member Microsoft Employee on at

Like (1)

Report

RE: Event Handler not running for every Role

Hi Hannes_83,

probably your user is member of a team which has a role with activity privilege enabled.

Could you verify?

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

Hey,

I have removed every privileges regarding activity - and still I can create Appointments, but only as 'Read Only'. I'm confused about this!
Suggested answer

Community Member Microsoft Employee on at

Like (1)

Report

RE: Event Handler not running for every Role

Hi Hannes_83,

it is definitely a role issue.

Please post privilege screenshot about core entity of your user role.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
Community Member Microsoft Employee on at

Like (0)

Report

RE: Event Handler not running for every Role

Hey Francesco,

I've changed this, but the problem is the same. What else confuses me is, that for the 'Regular User' the Appointment is in 'Read Only', while for the Admin it isn't. Can this be a reason and where to change this?
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report
RE: Event Handler not running for every Role

Hi Hannes_83 ,

javascript is not affected by role so there is some issue somewhere else.

First: remove quotes and put null into required attendees Xrm.Page.getAttribute('requiredattendees').setValue(null);

Second: move the method call to onload method to verify that it works.

Third: add Xrm.Page.getAttribute('requiredattendees').setSubmitMode('always'); to be sure the attribute is not disabled for users different from administrator

Finally your code should be this:

function preventmail() { if(Xrm.Page.ui.getFormType() == 1) { Xrm.Page.getAttribute('requiredattendees').setValue(null);
Xrm.Page.getAttribute('requiredattendees').setSubmitMode('always');
}
}

Please let me know if you solve.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com