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Finance | Project Operations, Human Resources, ...
Answered

Customer aged balance different in Reporting currency and Accounting currency

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Posted on by 283

Hi all,

In "Aged Balance", when changed the <currency for aging> from Accounting currency to Reporting currency, the <Amount due balance> different

Checked the difference caused from the Credit note records of -ve amount

When selecting <Accounting currency>, the credit note records will be counted and included ; while selecting <Reporting currency>, those credit note amount not be included....

anyone know why ?  Please advise, many thanks.

In "Accounting currency", the Credit note of $-185.00 included ; <Amount due balance> = $642.00

pastedimage1652326648169v1.png

While in "Reporting currency", the credit note amount of -185.00 not included ; <Amount due balance> = $827.00

pastedimage1652326732423v2.png

I have the same question (0)
  • Morgan Bazin Profile Picture
    95 on at

    A couple things I'd check:

    Is your accounting currency and reporting currency the same?

    Is the credit note that is missing in a different currency? Is the exchange rate pair created?

  • Verified answer
    phyllispang Profile Picture
    283 on at

    Hi Morgan,

    Accounting currency and Reporting currency is the SAME

    And I had already found that this issue had been fixed on new release 10.0.26

    the issue no #656197 (dynamics)

    Many thanks

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