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Hi Robert,
before refresh have you saved it?
Otherwise try if the Assign Button in the ribbon works.
Let me know.
Try using "Assign" ribbon button available on entity record form.
Thanks,
Vijay
Hi Robert,
Is it an issue with all the user? Check with a System Admin if he's able to change the owner from the Owner lookup field or no. Also, as Marco and Vijay suggested, using the Assign button to change an Owner is the best option.
Regards,
Rajesh. R
Hi. Am afraid the Assign button does not work either. And I can't save the change because the page refreshes as soon as I I've made the change. This behaviour is consistent both for the assign button and the lookupfield. Any ideas?
Since you are saying this is happening as soon as you change the owner lookup, and also confirmed there is no JS register on save event.
Please verify if there is any JS event registered on “OnChange” event of owner or any JS triggering “AddOnChange” event for owner.
Thanks,
Vijay
Tried doing it programmatically with an AssignRequest, and nothing.... No error messages at all. Worked on my test setup but failed miserably on by live server....
Check if there is any plugin registered on "Assign" message?
Thanks,
Vijay
@ Vijay: Where?
You can verify it by either connecting to organization using "Plugin Registration Tool" or open default solution of your org and check for "SDK messages".
Thanks,
Vijay
@Vijay: Thanks. I am afraid I don't have access to the server so the P.R.Tool is out of the question. Are you toherwise referring to the "SDK Message Proccessing Step" in the default solution?