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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Event participants - o...

Customer experience | Sales, Customer Insights,...

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Event participants - only generate leads (not create contacts on signup)?

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Posted on by TGT

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when a person signes up for an event using standard event portal:

- is it possible to ony generate leads for unknown contacts

My understanding is that marketing always generates Contacts in the CRM database regardless if the contact is known or not.

Please advice :)

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ShravanSuri 1,255 on at

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Hey Thomas - this functionality is not supported today - since an event registration record always requires an associated contact with it.

Thanks,

Shravan

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