Issue with Voiding Receivables Cash Receipt (Credit Card)

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Posted on by Charles Abetz

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Hi All

Currently I am facing an issue with voiding a Cash Receipt, the error message I receive is 'Payment no. X is a functional currency transaction and cannot update the Multicurrency chequebook, Please enter contra transactions to void this payment.'

Now, what I don't understand is that we are using the same cash account for both the Credit Card and the Cash/Cheques and the Cash/Cheques are able to be voided, so what is wrong, what am I missing that would be causing this issue?

Regards

Charles

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