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Remote desktop can't connect to the remote computer for one of the reasons

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Posted on by 148

Hello everyone,

I created VM through virtual box in Dubai location. I tried to connect that VM through RDP, I'm able to connect if I'm in same location.

If I'm tried to connect in India but getting below error

Please suggest any possible reasons.

  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    RE: Remote desktop can't connect to the remote computer for one of the reasons

    Hi Prasanth,

    Maybe you can check the MS document for reference.

    General Remote Desktop connection troubleshooting | Microsoft Learn

    Best Regards,

    Hana

    This post is my own opinion and does not necessarily reflect the opinion or view of my company.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,177 on at
    RE: Remote desktop can't connect to the remote computer for one of the reasons

    this may be due to Conditional Access enabled, conditional access can be enabled by source IP location or a country region

    just check whether you've (or someone)  enabled the rules knowingly or unknowingly, for more information check the below link.

    learn.microsoft.com/.../howto-conditional-access-policy-location

  • Anton Venter Profile Picture
    Anton Venter 19,493 Super User 2025 Season 1 on at
    RE: Remote desktop can't connect to the remote computer for one of the reasons

    Can you explain in more detail what you have done and what exactly the sitution is?

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