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Hi All,
I signed up a trail version of D365 sales and assigned a license to a user. After the user goes to https://office.com, the Dynamics app is not lised.
I cannot find the Dynamics 365 icon in this link:(please refer to the link: https://learn.microsoft.com/en-us/power-platform/admin/sign-in-office-365-apps
Any one can help?
Hi Adam Pit,
Please try to synchronize the application: https://make.preview.powerapps.com/RefreshApps
This process will probably last about 30 minutes, and after the synchronization is complete you will see Dynamic 365 appear here:
Assign license and security roles to users so that they can use the application.
Hi Haig,
Thanks for your solution.
However, I synchronized the app list, however, D565 app is still not there. I cannot see the "Business Apps" in my subscription.
Hi Adam Pit ,
In regards to your concerns, here are some references for user permissions and App permissions:https://learn.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roleshttps://carldesouza.com/assigning-users-and-roles-to-a-dynamics-365-app/
I hope it helps,
Thanks.
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365.
Hi Adam,
Have you set up the environment?
You will need to create either a sandbox or production environment to have access to Dynamics 365 sales.
admin.powerplatform.microsoft.com/environments
Regards,
Mark
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