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Workflow not evaluating a condition

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Posted on by 107

Hi folks,

We have a PO re-approval workflow in place for our client. On one of the lanes, the approval assignment and the condition is setup as below. There are 8 lines on the PO with a total net amount of 10,850.pastedimage1661985655438v1.png

pastedimage1661985690729v2.png

On submitting the PO to the workflow it evaluated as true for the first approval work item created but the work item created for greater than $10k up to $25 was not evaluated as True when it should be, as the total amount on the PO is greater than $10k and less than $25k. The assignment is setup to participants, where the participants type is the BU owner. The BU owner is also enabled in the system with appropriate approval security roles. 

This is the workflow history for this PO:

pastedimage1661986150245v3.png

The condition highlighted below in green was supposed to evaluate as True, but it did not.

pastedimage1661986274815v4.png

Can anyone knows what could be the reason. i replicated the same PO in the test environment and it had the same behavior as this.

Thanks,

Batool

  • CU03052137-0 Profile Picture
    CU03052137-0 on at
    Workflow not evaluating a condition
    Is there a solution for this issue?
     
    I am facing the same issue. 
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 16,620 Most Valuable Professional on at
    RE: D365 Workflow not evaluating a condition

    You may use This link for details;

    docs.microsoft.com/.../about-signing-limit-setup

  • Bell.D Profile Picture
    Bell.D 107 on at
    RE: D365 Workflow not evaluating a condition

    Hi Osman. Thanks. Can you tell the logic of what you suggested? Our condition is setup as Purchaseorderlines.Netamount.

  • Bell.D Profile Picture
    Bell.D 107 on at
    RE: D365 Workflow not evaluating a condition

    Hi Billur,

    What are the signing limits?

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 16,620 Most Valuable Professional on at
    RE: D365 Workflow not evaluating a condition

    Hi,

    Why not to use signing limits?

  • Suggested answer
    OsmanIstanbul Profile Picture
    OsmanIstanbul 2,810 on at
    RE: D365 Workflow not evaluating a condition

    Hello,

    If you are trying to set criteria for PO total, then your condition should be purchaseorder.amount instead of purchaseorderline.amount.

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,759 Most Valuable Professional on at
    RE: D365 Workflow not evaluating a condition

    Hi Bell,

    So you have 2 conditions on the same workflow. My question is, how did you translate "greater than 10k and up to 25k on the system?

    I can see you only out > 10k.

  • Charlotte X Profile Picture
    Charlotte X on at
    RE: D365 Workflow not evaluating a condition

    Hi Bell.D

    Please wait for someone more experienced in this area to answer this question.

    Best Regards,

    Charlotte

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