I am using LS Nav 2017 for my point of sale. When a item is scanned it returns a value quiet late. Also when the transaction is posted at the end it takes a lot of time. What can be the possible issues causing these. The client and server performances are not an issue. The network latency between the server and client is also not an issue.
The link bellow is a screen recording that shows the issue:
https://blnaidu-my.sharepoint.com/:v:/g/personal/sanil_prakashan_bln_com_fj/EeV73AEviNpIkqA-ppCTXVIBChdCHoL_7ZzI5h7HHXmwZQ?e=xmUF33
The item is entered at 1:20 and the transaction is completed at 1.49
Sanil,
It has been decades since I have implemented LS Retail. However, I could begin guessing what could be the issue. Rather than do that, have you contact your LS Retail Partner for support? Here are 2 links that might help quickly:
www.lsretail.com/contact-us
help.lsnav110.lsretail.com/.../home.html
Thanks,
Steve
Rebuilt tables indexes / check database log file size
More detail:
help.lscentral.lsretail.com/.../Control-When-To-Update-Search-Index-And-POS-Buffer.htm
help.lscentral.lsretail.com/.../Search-Index.htm
There can be a lot of causes for this issue. Everything from the hardware you are running on or some configuration issues.
There are dedicated forums for LS Retail support at https://portal.lsretail.com or you should seek assistance from your LS-Retail partner.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Mansi Soni as our August 2025 Community…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Sohail Ahmed 2,899 Super User 2025 Season 2
Sumit Singh 2,444
Jeffrey Bulanadi 2,304
