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LS Nav POS performance issue

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Posted on 25 Dec 2021 00:15:47 by Sanil Prakashan

I am using LS Nav 2017 for my point of sale. When a item is scanned it returns a value quiet late. Also when the transaction is posted at the end it takes a lot of time. What can be the possible issues causing these. The client and server performances are not an issue. The network latency between the server and client is also not an issue.

The link bellow is a screen recording that shows the issue:

https://blnaidu-my.sharepoint.com/:v:/g/personal/sanil_prakashan_bln_com_fj/EeV73AEviNpIkqA-ppCTXVIBChdCHoL_7ZzI5h7HHXmwZQ?e=xmUF33

The item is entered at 1:20 and the transaction is completed at 1.49

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Goloknath on 29 Dec 2021 at 20:04:36

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RE: LS Nav POS performance issue

Sanil,

It has been decades since I have implemented LS Retail. However, I could begin guessing what could be the issue. Rather than do that, have you contact your LS Retail Partner for support? Here are 2 links that might help quickly:

www.lsretail.com/contact-us

help.lsnav110.lsretail.com/.../home.html

Thanks,

Steve
raelhefn on 26 Dec 2021 at 14:33:43

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RE: LS Nav POS performance issue

Rebuilt tables indexes / check database log file size

More detail:

help.lscentral.lsretail.com/.../Control-When-To-Update-Search-Index-And-POS-Buffer.htm

help.lscentral.lsretail.com/.../Search-Index.htm
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Inge M. Bruvik 1,005 Moderator on 26 Dec 2021 at 14:29:59

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RE: LS Nav POS performance issue

There can be a lot of causes for this issue. Everything from the hardware you are running on or some configuration issues.

There are dedicated forums for LS Retail support at https://portal.lsretail.com or you should seek assistance from your LS-Retail partner.