Microsoft Dynamics SL (Archived)

Crystal helper executable has stop working

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Posted on by Community Member Microsoft Employee

I'm working wit SL 7, frecuently we are receiving the message Crystal Helper Executable has stop working.

This message is related with 40680 (Invoice Report)

The crystal version is 10

Thanks,

Carlos Torre

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Community Member Microsoft Employee on at

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Re: Crystal helper executable has stop working

I had a similar issue with printing checks from Dynamics through Crystal Reports. The following solved my issue.

• Set the Data Execution Prevention feature to enable the Crpehlpr.exe file and the Roi.exe file to run. To do this, follow these steps:

1. Right-click My Computer, and then click Properties.

2. In Windows Server 2003 or Windows XP, click the Advanced tab. In Windows Vista, Windows 7, or Windows Server 2008, click the Advanced system settings link.

3. In the Performance section, click Settings.

4. On the Data Execution Prevention tab, click Add.

Note The default option is Turn on DEP for all programs and services except those I select.

5. Browse to the Microsoft Dynamics SL program installation directory or the Microsoft Business Solutions - Solomon program installation directory. If you have an additional drive that is a mapped drive to this installation directory, you must add the file through both paths.

For example, you install Microsoft Dynamics SL 7.0 to the following folder:

C:\Program Files\Microsoft Dynamics\SL\Applications

On the same computer, you map the S drive to the following folder:

C:\Program Files\Microsoft Dynamics\SL

When you follow this step, you must add the files by using both of the following paths:• C:\Program Files\Microsoft Dynamics\SL\Applications\

• S:\Applications\

6. Locate and then click to select the following file:

Crpehlpr.exe

.

7. Click Open, click Apply, and then click OK.

8. Repeat step 1 through step 7 for the Roi.exe file.
Blaine Bryant on at

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Re: Crystal helper executable has stop working

Carlos,

What OS are you running?

Have you checked your Printer manufacturer's website to see if you are on the newest printer driver?
Community Member Microsoft Employee on at

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Re: Crystal helper executable has stop working

Any update on this issue or resolution? I just started getting the same error with printing checks using a Crystal Report though Dynamics.
Blaine Bryant on at

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Re: Crystal helper executable has stop working

What OS are you using on this workstation?
Community Member Microsoft Employee on at

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Re: Crystal helper executable has stop working

Thanks Blain

The error is happening in the station where the process manager is running. It cold be the application server or any work station. At this moment we are running 40680.RPT without customizations.

Thanks

Carlos Torre
Blaine Bryant on at

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Re: Crystal helper executable has stop working

Is this on all workstations? Or just one?