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Microsoft Dynamics CRM (Archived)

Save icon not responsive on the Case form

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Posted on by 2,555

Hello,

On the Case form, an attempt to 'save' or 'save and close' is frustrated as either of the two icons are not responsive.

What could be wrong?

Any ideas?

Thank you

*This post is locked for comments

I have the same question (0)
  • Rajkumar Rajaraman Profile Picture
    on at

    Did you tried different browsers?

    Clear all browser history(like formdata & password) and try again

  • Jeremiah Profile Picture
    2,555 on at

    Hi Rajkumar,

    I have cleared all browser history, it is still the same issue.

    Based on IT security here, I cannot make use of other browsers as IE is the only browser available for the environment.

    Thanks

  • J Matlon Profile Picture
    1,465 on at

    Do you have any jscripts or plugins that could be preventing a save action?

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