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Error message when register an order line

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Posted on by 29

Hi,

We experienced a problem that's hard to get detailed information from Microsoft about.

All of a sudden a handful of items get the following error message when registering an order line:

"Validation Results
An error occurred and the transaction is stopped. Contact your administrator or partner for further assistance.
"


If I create an identical copy of the product it works perfectly. The items are assembly items, but as said, it's a 1-to-1 copy of the item and seems to work just fine. Anyone with the same experience?

Any input is highly appreciated. 

  • Typhooneforrest Profile Picture
    Typhooneforrest 29 on at
    RE: Error message when register an order line

    Hi Kaspars,

    No, there are no customizations in this area. The strange thing is that there are only 15 items affected by the problem. And as mentioned, if I make a copy of the item, then it's fully functional and behaves as normal.

  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,962 Super User 2024 Season 2 on at
    RE: Error message when register an order line

    Do You have any customizations in this area? When item is added to Sales Line? This doesn't seem like standard error message and You should ask Your developer to fix what is not working anymore.

    Does this also happen when You choose a G/L account on the line or Resource?

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