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Hello,
A customer running GP 18.3 on a new Windows 11 workstation can no longer attach a report printed to the screen as a PDF file or text file. When clicking on either of these file options, nothing happens. The other users of the current Windows 10 workstations can continue successfully attaching both types of files to their emails. What steps should take to troubleshoot this issue?
Thank you.
Best regards,
Gary Goldner
In fairness, we were putting out articles and blogs around January and February of 2022 to let partners and customers know that O365/EXO was going to deprecate basic auth and it would impact Exchange emailing, in order to get as many customers upgraded and on that functionality as possible before the Oct 2022 deadline.
To be brutally honest, Microsoft's GP implementation of Modern email authentication has been far from ideal.
Its only very recently in the latest GP 18.4 build and now 18.5 builds that MFA implementation is workable. Leaving a very short window for the customer base to upgrade. 18.3 and 18.4 builds had numerous issues, including attachments size and string limitations, token timeouts, AUS client totally broken in 18.4 and then don't get me started on Workflow and workflow notifications, all having major issues throughout 18.4 builds.
In effect, it's really only very recently that customers can update to a stable GP build that works properly with Modern authentication. I have had customers have to update 2-3 times over the last year to try and fix up issues once they enabled modern email auth in GP. let's hope we have seen the last of the shortcuts Microsoft have been taking with the modern email implementation for GP, and its functionality and usability is bedded down and enhanced moving forward.
The deprecation of basic authentication was what O365/Exchange Online decided, Dynamics GP had no say in that at all, all we could do is react to the news.
In fairness, we were putting out articles and blogs around January and February of 2022 to let partners and customers know that O365/EXO was going to deprecate basic auth and it would impact Exchange emailing, in order to get as many customers upgraded and on that functionality as possible before the Oct 2022 deadline.
Dynamics GP is only supported on Windows 11 when on version 18.4.1434 or later.
learn.microsoft.com/.../MDGP2018_System_Requirements
I'll also add, when Modern Authentication is enabled, neither of the 'Send To' options > 'Mail Recipient(Text)' or 'Mail Recipient(PDF)' work any longer. Those still use the old Exchange functionality, which is why you'll most likely see the old 'Exchange Log On' windows when you click these buttons, and then they'll fail to authenticate. These still run on the old basic authentication, which if you're using O365/Exchange Online, will be deprecated if it hasn't already been.
Thanks
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