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Customer experience | Sales, Customer Insights,...
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Hosted form behaviour

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Posted on by 205

Hello, 

I have a marketing form that I hosted on my website using the script. 

pastedimage1612513734417v1.png

in the form I have a link to the term and condition page, my problem is when people click on the link this page will open inside the form. 

here is the link to my site: https://vattenfallsales-web-acc.vattenfall.se/solceller/

I added the target="_blank" to my HTML but still facing the same issue. 

Could you please help? 

Thank you, 

Elly

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Elly,

    Did you edit source code of the marketing form?

    Was 'target="_blank"' added to <a> tag?

    Open inspector(F12) to check whether the attribute was added to the a tag properly, and clear cache(both browser and your CMS) if the attribute not exists.

  • Suggested answer
    mauro mar Profile Picture
    on at

    Hello, today we can support your scenario when using our embedding script (as described in the documentation), but I understand you want to use an iframe (possibly to isolate our form from the rest of the customer page).

  • Elly-Farokhi Profile Picture
    205 on at

    Thank you Cofly it was the cache :)

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