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Purchase orders that received, but have balances - how do you clear them and cancel the backorder?
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Hi,
If you would like to do it for the whole order then you can simply hit "Cancel" button on top.
If you would like to do it for a specific line, then you should hit Update Line->Deliver reminder. This form will show you remaining qty on purchase order line transaction. You can either increase, decrease or cancel in the dialog box that will open with this functionality. What "Cancel" button does is pretty much the same thing, it does that for each line of an order.
Hi Fatih
The line on the Purchase order is in a received status so we can’t delete it (cancel).
If we try and cancel it a statement says – “purchase line must be invoiced first”.
Do you have any other suggestions as these PO are just stuck!
What I am suggesting is not deleting the line or order.
There are two cancel buttons: One is in deliver reminder form. This is used per purchase order line.
The other one is on purchase order's ribbon tabs, next to delete button. Labeled "Cancel".
These functionalities won't delete any purchase order lines, instead will update the remaining qty and this will update purchase order's header status from Open order.
@KJ Guernsey: IF the Purchase Orders are in the "received" status that means you have product receipts which need to be cancelled first, after you cancel the product receipts then you can cancel the purchase order.
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