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Why the archived sales order doesn't disappear in the Sales Order list?

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Posted on by joshtechsolutions

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Dear Community,

My users have been doing archiving of Sales Orders, but recently when she archive sales orders, the archived sales order appears in the Archive Sales Order list,

but at the Sales Order List, the sales order is still there.

Will not the archived Sales Order list disappear when the archived version already in the archive list ?

Do we need to manually delete the Sales Order from the sales order list ?

Thank you !

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Alex A 2,348 on at

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Why the archived sales order doesn't disappear in the Sales Order list?

Archiving an Order in NAV only makes a copy. It is a snapshot in time of that Order, but it doesn't change the original order at all.
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Mustafa Omerbegović 1,429 Super User 2025 Season 1 on at

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Why the archived sales order doesn't disappear in the Sales Order list?

Hello Josh,

everything that colleagues said is right, but I would emphasize that you should not delete these Sales orders if they are still on the Sales Orders page before you analyze why those orders are still fully unposted, even if you think that they need to be deleted.

As Valentin said, those orders are not fully invoiced/shipped, and that is the only reason why they are still on the Sales Orders page. Once you fully invoice or ship those orders they will automatically disappear from the Sales Orders.

Greetings
YUN ZHU 86,030 Super User 2025 Season 1 on at

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Why the archived sales order doesn't disappear in the Sales Order list?

Just adding some information, if these orders have been fully invoiced, they can be cleaned up with the batch below.

Thanks

ZHU
Valentin Castravet 28,288 Super User 2025 Season 1 on at

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Why the archived sales order doesn't disappear in the Sales Order list?

Yes you need to manually delete the sales order. Sales orders are only automatically deleted by the system when you post from the sales order and you fully ship+invoice all the items. Otherwise, in all cases the sales orders must be deleted manually.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
Gerardo Rentería Ga... 20,949 Most Valuable Professional on at

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Why the archived sales order doesn't disappear in the Sales Order list?

Hi

The standard behavior does not delete the original sales order, but rather creates as many versions of the archived document as you require.

Br

GR