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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Why the archived sales...
Small and medium business | Business Central, N...
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Why the archived sales order doesn't disappear in the Sales Order list?

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Posted on by joshtechsolutions 4,359
Dear Community,
 
My users have been doing archiving of Sales Orders, but recently when she archive sales orders, the archived sales order appears in the Archive Sales Order list,
but at the Sales Order List, the sales order is still there.
 
Will not the archived Sales Order list disappear when the archived version already in the archive list ?
Do we need to manually delete the Sales Order from the sales order list ?
 
Thank you !
  • Suggested answer
    Alex A Profile Picture
    Alex A 2,348 on at
    Why the archived sales order doesn't disappear in the Sales Order list?
    Archiving an Order in NAV only makes a copy. It is a snapshot in time of that Order, but it doesn't change the original order at all.
  • Suggested answer
    Mustafa Omerbegović Profile Picture
    Mustafa Omerbegović 1,079 on at
    Why the archived sales order doesn't disappear in the Sales Order list?
    Hello Josh,
     
    everything that colleagues said is right, but I would emphasize that you should not delete these Sales orders if they are still on the Sales Orders page before you analyze why those orders are still fully unposted, even if you think that they need to be deleted.

    As Valentin said, those orders are not fully invoiced/shipped, and that is the only reason why they are still on the Sales Orders page. Once you fully invoice or ship those orders they will automatically disappear from the Sales Orders.
     
    Greetings
  • YUN ZHU Profile Picture
    YUN ZHU 73,472 Super User 2024 Season 2 on at
    Why the archived sales order doesn't disappear in the Sales Order list?
    Just adding some information, if these orders have been fully invoiced, they can be cleaned up with the batch below.
     
    Thanks
    ZHU
  • Valentin Castravet Profile Picture
    Valentin Castravet 24,785 Super User 2024 Season 2 on at
    Why the archived sales order doesn't disappear in the Sales Order list?
    Yes you need to manually delete the sales order. Sales orders are only automatically deleted by the system when you post from the sales order and you fully ship+invoice all the items. Otherwise, in all cases the sales orders must be deleted manually. 
     
  • gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at
    Why the archived sales order doesn't disappear in the Sales Order list?
    Hi
    The standard behavior does not delete the original sales order, but rather creates as many versions of the archived document as you require.
    Br
    GR

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