web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Remove 'View in browser, message in email preview

(0) ShareShare
ReportReport
Posted on by 14

pastedimage1589482847974v1.png


Hi Forum,

Is there a way to hide the 'view in browser' message that appears in an email recipient's inbox before they click on it? 

Traditionally the view in browser option is on one of the first pieces if content in an email. I would like to keep it at the top. 

Regards,
Graham

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Graham,

    I have sent multiple test emails to my Gmail account and checked notifications on my phone, it seems that Gmail mobile application reads email text line by line.

    Unfortunately we couldn't hide 'view in browser' message and keep it at the top at same time.

    Regards,

    Clofly

  • Graham McAdam Profile Picture
    14 on at

    Hello Clofly,

    Thanks for your reply.

    Kind regards,

    Graham

  • Community Member Profile Picture
    on at

    Is this happening while you are setting preview text / a custom preheader Graham?

    If you're not already setting one I'd recommend trying that as it will let you specify exactly what gets written into that preview field. I know Marketing has introduced the functionality in one of the latest releases to do this through plain text, but you can do it through HTML as well if you don't have that available to you yet.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 165

#2
ManoVerse Profile Picture

ManoVerse 161 Super User 2026 Season 1

#3
Zhilan Profile Picture

Zhilan 49

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans