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Microsoft Dynamics GP (Archived)

AP transactions did not move to history after fully applied

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When the user attempts to apply Payables credits and payments, some of the partially applied documents bring up previously applied documents in the screen with a checkmark next to them and a zero apply amount. When the user attempts to uncheck them or apply the remaining un-applied balance, they get the error  - "This is invoice is already partially applied to this credit document. You cannot apply to this document until the other apply amount is posted. The error seems to stem  from the fact that both of these invoices, along with an additional credit, are fully applied and have not moved to history. We ran a check links but there was no change. Everything looks good when we drill back and the status in the keys table agrees with the table the transactions currently reside in. What is the recommended fix since the user says there are several such transactions and a check links was no help?

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