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Microsoft Dynamics CRM (Archived)

Phone Call is absent from adding menu in sub-grid on the form

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Hi all.
Before I have added sub-grid with activity entity on the form and was able to create all types of activities. But now I don't have this ability. The question is why actually? How can I customize "+"? If it's not possible, so where option to create phone call?

Lead_5F00_-Anna-Johns-_2D00_-Google-Chrome-2018_2D00_02_2D00_23-17.05.16.png

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  • RE: Phone Call is absent from adding menu in sub-grid on the form

    Thank you IT Guy, it works for me.

  • Verified answer
    RE: Phone Call is absent from adding menu in sub-grid on the form

    The issue that you have reported is due to a product bug and the fix for this bug is expected to be released as part of a weekly release. Until this fix is in place, as a workaround you can try to rename the 'Name' of this sub-grid on the form editor as 'ActivitiesGrid' which would make the buttons appear as expected.

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