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Suggested answer

Customer Versus Item Lead Time

Posted on by 3,482

Hi:

Customer Cards have lead times.  Item Cards have lead times.

Which takes precedence?

Thanks!

John

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  • john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: Customer Versus Item Lead Time

    Hi All:

    Isn't the "Shipping Time" field a way of establishing customer lead time?  

    If not, how do you establish such lead time?

    Thanks!

    John

  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 4,892 Super User 2024 Season 2 on at
    RE: Customer Versus Item Lead Time

    To add to the points above.  The Customer field is time to get product from your warehouse to the Customer.  This is used to calculate the shipment date based on the Requested Delivery Date from the Customer.  It has no impact on your purchase lead time.

    The field on the Item/SKU card is a default time to get from a Vendor to your receiving dock.  You can setup Vendor specific Lead Times in the Item Vendor Catalog, which will take precedence over the Item/SKU value.

  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,868 Super User 2024 Season 1 on at
    RE: Customer Versus Item Lead Time

    The Item Vendor Catalogue first, then Item / StockKeeping Unit, then Vendor.

    You can look at the following for example:

    thatnavguy.com/.../

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,611 Super User 2024 Season 2 on at
    RE: Customer Versus Item Lead Time

    The Customer Card doesn't have a Lead Time Calculation field. It has a Shipping Time field. Is this a custom field that was added to your environment?

    If you're thinking of the Vendor Card, which does have a Lead Time Calculation field, here is the priority the system uses:

    1. Item/Vendor Catalog

    2. Item Card

    3. Stockkeeping Unit Card

    4. Vendor Card

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