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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Mapping of Status and ...
Microsoft Dynamics CRM (Archived)

Mapping of Status and StatusReason fields in CRM

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Posted on by CRM Beginner 795

Hi,

I want to have two integer columns in a database named as Status and StatusReason respectively. I want to map these values to state and statecode fields in contact entity so that when i import the data from database to CRM, these updated records gets modified and deactivates the contact record if statecode = 1 and statuscode = 2

Thanks,

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  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    Statecode=0 and statuscode=1 for active contact and Statecode=1 and statuscode=2 for inactive contact.

    Hope it clear your doubt.

  • CRM Beginner Profile Picture
    CRM Beginner 795 on at

    yes, i know this.. But basically what happends i need to deactivate the record automtically by mapping the fields.. So, i defined these mappings as integer type and saved the values in these columns in database.. then, it should have been mapped to CRM.. But, not working

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    You mean to say, After data import Statuscode and statecode values are inactive but record is not inactive?

  • Verified answer
    CRM Beginner Profile Picture
    CRM Beginner 795 on at

    No, i mean to say, after data import, it doesn't have any effect on status..It is still active

  • Suggested answer
    StefanS365 Profile Picture
    StefanS365 3,575 Most Valuable Professional on at

    Hi there,

    After import the records will be active first so you can't combine that with a "inactive" statuscode.

    So you need to import/set only the statecode, that's it.

    Quote: "One thing to note while importing records is that the status change will actually take place after record creation. "

    Source: [View:http://survivingcrm.com/2011/11/crm-2011-data-import-wizard-in-practice/:750:50]

    Hope it helps.

    Stefan

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