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Suggested answer

Issue with standard reports after BC22 upgrade

Posted on by 30
Hi,
after the BC22 upgrade some of our customers are reporting issues with standard reports, like "Trial Balance by Period". The report is printing a blank page.
pastedimage1684147594577v1.png
pastedimage1684147609967v2.png
I can't find any info about this. Anyone with the same problem? Suggestions?
Thanks in advance.
  • Suggested answer
    mariom Profile Picture
    mariom 30 on at
    RE: Issue with standard reports after BC22 upgrade

    Hi,

    the bug is fixed now by Microsoft. It's being applied to all tenants.

    Thanks

  • mariom Profile Picture
    mariom 30 on at
    RE: Issue with standard reports after BC22 upgrade

    It's Spain (ES) localization

  • Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Issue with standard reports after BC22 upgrade

    which country version you are running?

  • mariom Profile Picture
    mariom 30 on at
    RE: Issue with standard reports after BC22 upgrade

    Hi,

    thanks for your quick answer. No, it's not customized layout but strictly standard.

    pastedimage1684149108122v1.png

    And running it from here does the same, an empty page.

    What worries me is the fact that I can't see anybody asking for this, really nobody has this problem?

  • Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Issue with standard reports after BC22 upgrade

    Its seems that some had a customization on the report, and during report, layout was not uploaded, check that, also you can go to the Report Layout page and try to find the report ID  38 (if not customized) and then find the layout and run that layout from there.

    You will come know the exact problem.

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