Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Commerce forum / MPOS Database Synchron...
Commerce forum
Suggested answer

MPOS Database Synchronization

(0) ShareShare
ReportReport
Posted on by Marshal 414
Hi All,
 
I'm very new to Commerce. I downloaded VM and configured POS and the MPOS is working fine 
 
1. I configured new channel database
2. Downloaded CSU from the channel database screen and installed CSU.
    CSU installed successfully and it created Cahnnel Database in the SQL. Also it created a new windows service called. Microsoft Dynamics 365 Commerce - Async Client
3. Then i run JOB 9999 full sync to channel database from channel database screen job status is showing applied
 but the MPOS is not showing newly create items and customers in the HQ even i run the customer and product jobs separately.
the download session status is showing applied, but the customers and items not moved to MPOS.
 
 
Questions:
 MPOS will use Cahnnel database or is there any separate DB for MPOS?
if the MPOS using channel database how do i can verify the MPOS is using correct channel DB?
Am I missing any configurations?
 
 
Categories:
Channel management
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,353 Super User 2024 Season 2 on at
    MPOS Database Synchronization
    From your message, it is clear that data synchronization is working. The data may not be showing on the POS due to configuration issues.
     
    1. When you create new items, you need to make sure that the item is added to the assortments of the store. After that, you need to run the "Process Assortments" batch job and then push 1040.
    2. If you created the customer in the back office, make sure that you have mapped the right address book on the customer profile. It should be the same as how it is mapped in the retail store. Then push 1010.
     

    MPOS will use the Cahnnel database or is there any separate DB for MPOS? -MPOS doesn't speak to the channel database directly. It goes through the Retail server.
    if the MPOS using channel database how do i can verify the MPOS is using correct channel DB? - You can only check which retail server the MPOS is talking to
    Am I missing any configurations?
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    MPOS Database Synchronization
    Hi,
     
    Retail Modern POS can be configured to connect to a channel database either directly or through Retail Server. 
    The reference Microsoft Document about how to configure direct database tor MPOS:
     
    You can troubleshoot following the Microsoft Document to check if the MPOS is correct configured to channel DB.
    Hope it helps.
     
    Best Regards,
    Judy

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 16th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Community Spotlight for September 2024

Kudos to Mohana Yadav!

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,349 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,212 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans