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Microsoft Dynamics RMS (Archived)

Any way to see the Tax Details? My Sales Tax is calcuating wrong

Posted on by 395

In NAV, you can hit Cntr + F8 and it shows you the tax calculation.

Is there anything like that for RMS 2.0 Store Operations?

My subtotal is correct, but my Sales Tax is calculating wrong and I can't seem to figure out why.

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  • egger29 Profile Picture
    egger29 395 on at
    Re: Re: Any way to see the Tax Details? My Sales Tax is calcuating wrong

    Thank you for getting back to me, but I have tried this, here is my settings.

    Here is my example.
    In Store Operations Manager.  File > Configuration > Sales Tax.  I have 'Tax Exclusive' selected and tax to calculate on a per 'customer' basis.

    For sales tax, I have GST set up at 5% and PST set up as 7%.

    I set up a Customer Tax Called BC, and in here I have added in the GST and PST.

    The customer I have set up has BC and their State.

    So in the POS, I select the customer, and an item for $10.

    The subtotal is $10, the Sales Tax is $1.20 (7% + 5%) and the total is $11.20

    This is correct.

    But when i hit F12 to tender, my sub total stays at $10, but now the Sales Tax is $.88 so my total is $10.88

    This only happens when i go to tender

    any ideas?

  • Dave Durrenberger Profile Picture
    Dave Durrenberger 1,620 on at
    Re: Any way to see the Tax Details? My Sales Tax is calcuating wrong

    Go back and check your Item Tax and Sales Tax (Sales Tax(s) comprise the Item Tax.  They are both factors in that calculation.  Also check the Item properties Tax field, it will have one of the Item Tax's chosen.  Also, after any Tax changes, make sure you Z out to reflect the changes.

    http://www.syssolutionsllc.com/

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