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We have a customer who's trying to do a Void Transaction in Bank Transaction Entry. They're trying to void a check. They get the error "Cannot post. The fiscal period has not been set up". But the fiscal period IS set up and it's open. They get this error for a couple of checks. But they were able to void other checks with the same date. They've tried running Check Links on the Period Setup table. They are not using the Doc Date Verify PSTL tool. Any ideas?
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Yes, that helped us find out problem. Thank you, Steve!
Some of the transactions in the CM20200 table had 1900-01-01 for the GLPOSTDT. Once we changed this field to a valid date, then we were able to void the transactions. Still not sure, though, why some transactions didn't get a post date.
Hi Deborah,
Can you query the records in CM20200 that are giving you the issue and check the dates?
I was able to reproduce that error by changing the GL Post Date to an invalid date in CM20200 and then trying to void it. In my test in TWO, I set the GLPOSTDT = '2001-01-01', for which there is no fiscal period, and when voiding the transaction, I got the error you describe.
SELECT CMTrxNum, CHEKBKID, TRXDATE, GLPOSTDT, TRXAMNT, CURNCYID, paidtorcvdfrom, DSCRIPTN
FROM CM20200
WHERE CMTrxNum = 'checknumber'
Please let me know what you find for the TRXDATE and GLPOSTDT.
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