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How do you cancel a registrant for an event?

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Posted on by 91
Hello partners 
 
I know how to DELETE a registrant for an event, but wondering if that is the same thing as CANCEL?
 
When I pull a segment for CANCELLED registrants, the DELETED ones still show up. 
 
I want to ensure the CANCELLED registrants show up in the widget as per below. 
 
Any insights would be much appreciated. 
 
Thanks
 
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    How do you cancel a registrant for an event?
    Hi Partner,
    Yes, it is same.
    When you delete or deactive one event registration, they will appear under 'Contacts who canceled' section:
    1)Inactive event registration records:
    2)Delete event registration records:
    3)Check:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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