web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... How do you cancel a re...

Customer experience | Sales, Customer Insights,...

Answered

How do you cancel a registrant for an event?

(0) Share

Report

Report

Posted on by NGSD

122

Hello partners

I know how to DELETE a registrant for an event, but wondering if that is the same thing as CANCEL?

When I pull a segment for CANCELLED registrants, the DELETED ones still show up.

I want to ensure the CANCELLED registrants show up in the widget as per below.

Any insights would be much appreciated.

Thanks

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Leah Ju Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi Partner,

Yes, it is same.

https://learn.microsoft.com/en-us/dynamics365/marketing/set-up-event?tabs=outbound#the-registration-and-attendance-tab

When you delete or deactive one event registration, they will appear under 'Contacts who canceled' section:

1)Inactive event registration records:

2)Delete event registration records:

3)Check:

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 180 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans