Regarding General Journals vouchers

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Posted on by CU19111121-0

Hi experts, thanks in advance.

For settlement, we have configured an item with account and offset account as 203200. After processing, we are getting same voucher ID's for 2 different items. In General Journals vouchers form I can see correct line - account and offset mapping. But when I click on the voucher, there I'm not getting these records. Instead it is showing different account and offset account. Please help me to analyse and fix this issue.

One more things, the same configurations is working in Dev environment but not in PAT.

Even in PAT, when I create manual settlement line it is working as expected. But through import it is not working

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Dynamics 365 Finance

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André Arnaud de Cal... 303,679 Super User 2026 Season 1 on at

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Hi,

Can you share more information, please? I'm not able to understand your current scenario. What exactly do you mean by "for settlement, we have configured an item"? What exactly did you process? What exact steps did you execute?

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H.M.Burhan 390 Super User 2026 Season 1 on at

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Hi,

If you could share the screenshots, it would greatly help in understanding the issue more clearly and allow us to provide more accurate assistance.

In the meantime, please review the following Microsoft documentation. It is possible that this feature may be enabled in your environment.

https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/one-voucher

Cheers,

Burhan

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Navneeth Nagrajan 2,538 Super User 2026 Season 1 on at

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HI @CU19111121-0,

A few questions:

1. Are those journal lines posted on import?

2. Have you setting up a numbering series for vouchers before import of settlement lines?

3. Are you concurrently processing the journal lines from different sources?

4. Is this happening for all the transactions or only specific transactions?

Suggestion:

1. For vouchers being imported ensure that you have the Temporary voucher numbering series setup. Under General Ledger -> Ledger setup -> General ledger parameters this numbering series should be setup.

Hope this helps. Happy to answer questions, if any.

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