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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Getting error code -21...
Microsoft Dynamics CRM (Archived)

Getting error code -2147220891 on updating the contact

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Posted on by dynamo arsalan 55

Hi there,

I've made a trail instance of the dynamics crm online. I am getting this error

7484.business-process-error.PNG

although I've disabled all the customs plugin and business validation I've developed but still getting this error on update.

below is the log file 

Unhandled exception: 
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: An error occurred. Contact a system administrator or refer to the Microsoft Dynamics 365 SDK troubleshooting guide.Detail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ActivityId>64b042da-8cf1-440d-9f6b-ed7301932323</ActivityId>
  <ErrorCode>-2147220891</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiExceptionSourceKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/ActivityFeeds.Plugins.ActivityClose</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiOriginalExceptionKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Microsoft.Xrm.Sdk.InvalidPluginExecutionException: An error occurred. Contact a system administrator or refer to the Microsoft Dynamics 365 SDK troubleshooting guide. ---&gt; Microsoft.Xrm.Sdk.InvalidPluginExecutionException: An error occurred. Contact a system administrator or refer to the Microsoft Dynamics 365 SDK troubleshooting guide.
   at ActivityFeeds.Plugins.PluginBase`1.Execute(IServiceProvider serviceProvider)
   at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.Pipeline.&lt;&gt;c__DisplayClass2_1.&lt;Execute&gt;b__0()</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiStepKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">ef7e5566-511a-e911-a951-000d3a3a1c83</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiDepthKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">1</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiActivityIdKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">64b042da-8cf1-440d-9f6b-ed7301932323</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiPluginSolutionNameKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">ActivityFeedsCore</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiStepSolutionNameKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">ActivityFeedsCore</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>OperationStatus</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>SubErrorCode</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>An error occurred. Contact a system administrator or refer to the Microsoft Dynamics 365 SDK troubleshooting guide.</Message>
  <Timestamp>2019-01-21T12:19:55.4360662Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText>

[ActivityFeeds.Plugins: ActivityFeeds.Plugins.ActivityClose]
[ef7e5566-511a-e911-a951-000d3a3a1c83: ActivityFeeds.Plugins.ActivityClose: Update of contact]


</TraceText>
</OrganizationServiceFault>


Thanks.

*This post is locked for comments

  • Verified answer
    FabioG Profile Picture
    FabioG 130 on at
    RE: Getting error code -2147220891 on updating the contact

    I can suppose you are using a custom plugin for update contact. This may have an exception not regularly managed. So you need to verify with a profiler where you getting the error on the plugin you are using: Plugin/ActivityFeeds.Plugins.ActivityClose.

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