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Hi Community,
Scenario. We posted 5 fishes in Posted sales invoice, but now I need to remove the 1 fish in this Posted Sales Invoice.
However, our items have item track lines and I receive this error. May I know how to resolve this?
Thank you!
Looks like you've a difference between line and tracking quantity. Can you provide an screenshot of quantity of line and quantity in item tracking lines?
Hi, its okay. I realize that even when I do CN, I need to retag the Item tracking line for it to be able to go through.
Hi Josh,
Yes you are right. You need re-tracking the copied sales line for which you are posting credit note. Just update the tracking quantity for the item as same as you needed for receiving it back. And then update the quantity on the line. And that will do the trick.
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