Business Rules under the Unified Interface

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Posted on by WHGeorgeJr

I am really struggling with the impact of the move to the Unified Interface. At first, most issues were subtle and I didn't have to particularly worry about them. Over the weekend I appear to have developed a problem regarding Business Rules I created ages ago. BR to assign Record Ownership, to Hide and Reveal fields on a form and the like.

Had reason to note yesterday that those Business Rules were no longer operating correctly, went into the old Customization screen, under the LEADS entity, and noticed all of my Business Rules had been "deactivated." I assumed that had happened under the migration to the Unified Interface and began to try and figure-out where Business Rules type activity might be handled in Power Apps and have not been able to find out where they might have gone.

Help! Is there any "super" resource for trying to adapt an established Dynamics incident to the new Unified Interface and get things back to some sort of semblance of normal operations?

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Tiago Lourenco on at

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RE: Business Rules under the Unified Interface

Hello WHGeorgeJr,
Thank you for reaching out.

I would like to advise you to open a support request with Microsoft Dynamics CRM support, as it' not expect to business rules to get deactivated upon changing from the classic UI to the new Unified Interface.