
I am a little confused as to why this is happening, it has not showed up before. It occurs when i switch the booking status from in progress to completed, in which I then get the error saying that the start time cannot be after the arrival time. Are there not situations where a resource arrives at the location, but does not start working for say a minute or five minutes? Is there a way to disable this notification/error message. Somehow I was still able to switch the booking status to complete however now I cannot delete the booking or work order. I only created this booking to test the update permissions of the field service user in questions. Any help/direction would be greatly appreciated.
Jai Mangat
This is an out-of-the-box error message which doesn't allow Start Time to be misaligned with Estimated Arrival Time. Can you check Start Time and Estimate Arrival Time field values in your Booking record.