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Finance | Project Operations, Human Resources, ...
Suggested Answer

After upgrade to 10.0.8, account structure validation does not work at the time of PO workflow submission

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Posted on by 1,290

In our previous version (10.0.6) when we submit a PO workflow, account structure and advance rules were validated at the time of workflow submission (with an alert notification that the dimension value is blank) while after the upgrade to 10.0.8 it does not and it straight way submit for approval even if mandatory dimensions are missing, any clue why or is it a bug?

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  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello Kumar,

    Is there any changes made in the account structure anytime before or after upgrading to 10.0.8 ?

    Is there any changes made in the workflow configuration?

    Are you getting any error after submission of the document in workflow approval process?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Kumar_Sat Profile Picture
    1,290 on at

    There is absolutely no change made by us. It is exactly the same configurations and workflow.

  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello Kumar,

    Not sure if this could be a bug or not. Are you getting this in all environments DEV, UAT, PROD or only in PROD?

    Better to create a support request to Microsoft so that they can suggest something on this; possibly any hotfix.

    Kindly keep us posted on this thread for the outcome.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Kumar_Sat Profile Picture
    1,290 on at

    Yes, so far noticed in UAT and Preprod.

  • Kumar_Sat Profile Picture
    1,290 on at

    The worst part is that you can submit the workflow with dimensions value like "%%^&%()$$" and the system lets you submit the workflow. The pre-valadation for the workflow is not working.

  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello Kumar,

    There is hotfix I can see in LCS as below but this is related to Invoice proposal posting!

    KB 4550497: Validation of account structure error at time of Invoice Proposal posting (10.0.9 - 10.0.383.20024)

    KB 4555564: Validation of account structure error at time of Invoice Proposal posting (10.0.10 - 10.0.420.10020)

    Better create a support ticket with MS and keep us posted on this thread.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • André Arnaud de Calavon Profile Picture
    305,150 Super User 2026 Season 1 on at

    Hi Kumar,

    Is the dimension mandatory check a customization in your environment? Or is it a configuration in the workflow setup?

  • Kumar_Sat Profile Picture
    1,290 on at

    Hi Andre, we are using the standard account structure with department as a mandatory field and blank not allowed. We also do not have any such configuration in workflow.

  • André Arnaud de Calavon Profile Picture
    305,150 Super User 2026 Season 1 on at

    Hi Kumar,

    If you have still a test environment on 10.0.6, can you create a screenshot of the error message when it is not meeting the validation?

  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello Kumar,

    As mentioned by André, please test this in any available 10.0.6 version.

    Else; if this is the case, then you can define an additional workflow step to validate the "Blank" dimension in the workflow configuration itself like below.

    2860.JPG    20087.JPG

    0636.JPG

    Therefore what system will do is; whenever the document is submitted for approval, system will fetch if there is any blank department dimension value available in the document or not. And based on that; it will be routed through an approval process where the approver can review the document for Blank dimension.

    Kindly test this too in UAT environment and update on this thread.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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