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showModalDialog method not working in Chrome with MS CRM 2016

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Posted on by Community Member

I have one custom button "Resolve Case" on the case entity ribbon form. On click of resolve case button I have mapped javascript method.

This javascript method is using

showModalDialog

to open an HTML web resource.

This code is working in Internet explore.

But this code is not working in Chrome Version 48.0.2564.116 m

How to make this work in chrome?

or some alternative for

showModalDialog

in ms crm 2016?

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Wayne Walton 13,730 on at

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Google removed support for showModalDialog from Chrome last year.

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Suggested answer

Aiden Kaskela 19,696 on at

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Hi,

That function has been disabled in Chrome v37, it's the browser not CRM. You can open the page either in a pop-up stand alone or a pop-up inside a light box page so it looks modal.

Hope this helps! I'd appreciate if you'd mark this as Answering your question.

Thanks,

Aiden

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