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Job Queue Error Notification

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Posted on by Brett F

324

Is there a way to get some kind of notification, like an email, when a job queue tries to run and errors?

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Dynamics 365 Business Central

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gdrenteria 17,608 Most Valuable Professional on at

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Job Queue Error Notification

Hi

You could rely on telemetry and when you analyze these signals, you can send emails.

Analyzing Job Queue Lifecycle Trace Telemetry - Business Central | Microsoft Learn

BR

GR
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Valentin Castravet 27,825 Super User 2025 Season 1 on at

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Job Queue Error Notification

That's good. As an aside, looks like this feature will be available out of the box in the new fall 2024 update - https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/get-notified-about-issues-job-queue-background-processing

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
Brett F 324 on at

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Job Queue Error Notification

Thanks all! We were lucky enough to find that an extension we had purchased for different features includes a job queue error email alert feature and it has been great!
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Valentin Castravet 27,825 Super User 2025 Season 1 on at

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Job Queue Error Notification

As the other users mentioned its not possible to do out of the box, you will need to customize the system to do it, or use other tools to do it.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Manish Sharma 40 on at

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Job Queue Error Notification

We did this for a customer in NAV & then carried it in Business Central, you can try below by creating a codeunit, hope this helps,

Codeunit 50000 "Send Job Queue Staus Email"
{
TableNo = "Job Queue Entry";

trigger OnRun()
begin
case Rec.Status of
Rec.Status::Error:
begin
Clear(EmailMessage);
Clear(Email);

ToRecipients := 'xyz@abcmail.com';
EmailSubject := 'Error in Job Queue - ' + format(Rec."Object ID to Run");
EmailBody := GetErrorDescp(Rec.ID);
EmailMessage.Create(ToRecipients, EmailSubject, EmailBody, true, CCRecipients, BCCRecipients);
Email.send(EmailMessage);
end;
end;

end;

var
EmailSubject: Text;
EmailBody: Text;
EmailMessage: Codeunit "Email Message";
CCRecipients: List of [Text];
ToRecipients: List of [Text];
BCCRecipients: List of [Text];
Email: Codeunit Email;

local procedure GetErrorDescp(JobId: Code[250]): Text
var
JobQueueLogEntry: Record "Job Queue Log Entry";
begin
JobQueueLogEntry.Reset;
JobQueueLogEntry.SetRange(JobQueueLogEntry.ID, JobId);
if JobQueueLogEntry.FindLast then
exit(JobQueueLogEntry."Error Message");
end;

}
Leslie C 24 on at

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Job Queue Error Notification

I was able to set this up with Power BI. I created a Power BI report with a card that monitors the errors. I then set an alert on this card that if an error occurs, I get an email. No code needed, just Power BI.
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Sabina Sasu 19 on at

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Job Queue Error Notification

Hi Brett,

Unfortunately there are no out-of-the-box features that allow those actions.

However, you can navigate to the Extensions Marketplace and download a free extension called LIDD Job Queue Alerts.

We developed this extension for customers that had the same requirements as you.

It allows you to send email notifications when a job queue fails, and to restart it automatically.

Let me know if you have any questions!

Sabina

Software Developer

LIDD Consultants Inc.
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YUN ZHU 81,702 Super User 2025 Season 1 on at

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Job Queue Error Notification

Hi, as far as I know, it can't be done in the standard.

You can use AL to customize an extension to let the system automatically send emails.

More details: https://yzhums.com/7485/

Or you can use Power Automate to send a message when an error detail is created.

More details: https://yzhums.com/19698/

Hope this can give you some hints.

Thanks.

ZHU