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Microsoft Dynamics CRM (Archived)

Reactivating a closed (won) offer

Posted on by Microsoft Employee

Is it possible to re-activate a closed (won) offer?  Sometimes when preparing an offer we find that we missed an article or some other mistake after it is closed.  Is there a way to re-activate it to correct the error?  Thanks!

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  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: Reactivating a closed (won) offer

    Yes it's possible by both workflow or by js calling using custom button. Pls refer the below thread  and follow Aileen suggestion.

    community.dynamics.com/.../152572

    Hope this helps.If the suggestion resolved your query .Pls mark it as answered/verified to close the thread.

  • Suggested answer
    Karsten Wirl Profile Picture
    Karsten Wirl 4,477 on at
    RE: Reactivating a closed (won) offer

    Hello.

    Yes, this is possible.

    We use a simple workflow for this issue... otherwise you can define a button with JS functionality.

    Kind regards,

    Karsten

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