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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Is Dynamic CRM 2015(On...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Is Dynamic CRM 2015(On-Premise) compatible with SQL Server 2014 SP3?

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Posted on by Sam LONG 5

We've got a customer that is using Dynamic CRM 2015 on-prem, the backend is SQL 2012 which is going to EOL soon on July 2022.

I wonder if we can keep Dynamic CRM 2015, for the backend, we upgrade to SQL 2014 SP3 so we won't hit on the EOL for SQL 2012 and SQL 2014.

Understanding from MSFT, Dynamic CRM 2015 is definitely compatible with SQL 2014 SP2, but it is NOT indicated if SQL 2014 SP3 is compatible with Dynamics CRM 2015. 

Appreciate anyone's help with the confirmation. 

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  • Suggested answer
    Ken Hubbard Profile Picture
    Ken Hubbard Microsoft Employee on at

    Hello Sam,

    As an MS engineer I reviewed some internal documentation and it looks to me like the intended language in the compatibility document was supposed to indicate "and later"... For instance in the following doc:

    docs.microsoft.com/.../compatibility-with-dynamics-crm-2015

    You see a list of previous SQL service pack levels we see compatible and you see:

    Microsoft SQL Server 2014 Standard SP1 (x64)

    but it really should read:

    Microsoft SQL Server 2014 Standard SP1 (x64) and later.

    Where 'later' references further service packs and critical updates to SQL 2014.

    While I cannot promise to be able to edit this (I am looking into is), I can stake my reputation on it that you should not run into any compatibility issues if you use SP3.  Of course, I would always recommend a trial/test upgrade anytime we are considering a major infrastructure move like this to ensure that your environments function as expected after the migration.

    Thanks,

    Ken Hubbard

    Microsoft Dynamics Support

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