Supply chain | Supply Chain Management, Commerce

After the D365 F&O .44 update the users are just getting spinning when using Safari

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Posted on by TM-21081102-0

Our management team uses MacBooks. After doing a service for D365 F&O, their macbooks wont open the program and they just receive a spinning circle.

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Dynamics 365 Supply Chain Management

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Sohaib Cheema 49,438 User Group Leader on at

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There is another thread going around this,? Can't tap any menus after logging in MS Dynamics 365 Finance and Operation (it seems frozen)

I wonder if an update has caused the issue. Do you usually test the update before taking them to production?

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi TM-21081102-0,

There is a similar post created where I provided some thoughts. See: Can't tap any menus after logging in MS Dynamics 365 Finance and Operation (it seems frozen)

In your case, you mentioned that you just updated to Dynamics 365 F&O version 10.0.44. Was there also another change on the MacBooks? Do you still have an environment running on an older version of F&O? If so, it this working correctly on the same MacBook?

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Anton Venter 20,345 Super User 2025 Season 2 on at

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Have you tried Chrome browser on one of the Macs?

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Jonas "Jones" Melgaard 4,926 Most Valuable Professional on at

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I also have this issue, but it works using chrome; It looks to be a general Webkit issue, since it even locks up the web inspector. So the solution for now, until it's resolved by Apple, is to use an alternative browser.

MacOS build: 15.6.1 (24G90)

Safari: Version 18.6 (20621.3.11.11.3)

There is logged an issue for it: https://fix.eu.lcs.dynamics.com/Issue/Details/13031?bugId=1049237&dbType=3&qc=36caff1e55aba7818e90ffd68ea2f3b8ea4f597b91b64911ecb8765672ad81d2

It's for iOS, but the same affects MacOS since it's the same engine.

GitHut pull request with additional details: https://github.com/WebKit/WebKit/pull/49718

Bugzilla regression: https://bugs.webkit.org/show_bug.cgi?id=297591

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