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After the D365 F&O .44 update the users are just getting spinning when using Safari

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Posted on by TM-21081102-0

Our management team uses MacBooks. After doing a service for D365 F&O, their macbooks wont open the program and they just receive a spinning circle.

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Dynamics 365 Supply Chain Management

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Sohaib Cheema 48,798 User Group Leader on at

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After the D365 F&O .44 update the users are just getting spinning when using Safari

There is another thread going around this,? Can't tap any menus after logging in MS Dynamics 365 Finance and Operation (it seems frozen)

I wonder if an update has caused the issue. Do you usually test the update before taking them to production?

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André Arnaud de Cal... 299,260 Super User 2025 Season 2 on at

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After the D365 F&O .44 update the users are just getting spinning when using Safari

Hi TM-21081102-0,

There is a similar post created where I provided some thoughts. See: Can't tap any menus after logging in MS Dynamics 365 Finance and Operation (it seems frozen)

In your case, you mentioned that you just updated to Dynamics 365 F&O version 10.0.44. Was there also another change on the MacBooks? Do you still have an environment running on an older version of F&O? If so, it this working correctly on the same MacBook?

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Anton Venter 20,297 Super User 2025 Season 2 on at

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After the D365 F&O .44 update the users are just getting spinning when using Safari

Have you tried Chrome browser on one of the Macs?

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Jonas "Jones" Melgaard 4,894 Super User 2025 Season 2 on at

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After the D365 F&O .44 update the users are just getting spinning when using Safari

I also have this issue, but it works using chrome; It looks to be a general Webkit issue, since it even locks up the web inspector. So the solution for now, until it's resolved by Apple, is to use an alternative browser.

MacOS build: 15.6.1 (24G90)

Safari: Version 18.6 (20621.3.11.11.3)

There is logged an issue for it: https://fix.eu.lcs.dynamics.com/Issue/Details/13031?bugId=1049237&dbType=3&qc=36caff1e55aba7818e90ffd68ea2f3b8ea4f597b91b64911ecb8765672ad81d2

It's for iOS, but the same affects MacOS since it's the same engine.

GitHut pull request with additional details: https://github.com/WebKit/WebKit/pull/49718

Bugzilla regression: https://bugs.webkit.org/show_bug.cgi?id=297591

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