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Microsoft Dynamics GP (Archived)

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Posted on by 6

I have an unusual request for support.  I am not looking for technical; support more of a best practice/business law question

 

Here is the situation

 

I was at a client yesterday and while there I was discussing the back log of open sales order not converted to Sales Invoices.

The client explained that they cannot convert a sales order to an invoice  until they have confirmation of delivery from the customer. I brought this up at this week’s staff meeting and we could not think of another customer were this a requirement.  So my question is how are other companies handling this issue. 

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  • Tim Wappat Profile Picture
    5,711 on at

    Drop shipping the items from the supplier, can be like this, but its easier to get an integration with the carrier systems (UPS/DHL etc) to be notified of delivery rather than trusting a customer to do it.

    Just seems like an open opportunity for customers to extend their credit days and an expensive admin overhead...

    Tim.

  • edn Profile Picture
    6 on at

    Tim 

    thanks for the heads up are you aware of an isv that handles integrating this scenario.  we have done the integration with star ship for FOB shipping point but was not sure if their is one for FOB destination point.

    Any ideas 

  • Tim Wappat Profile Picture
    5,711 on at

    I would start with looking at VTechnologies ShipGear and StarShip and I would think there are others if you go looking on your fav search engines.

    Some of the shippers have good software themselves that can directly integrate to some degree, but that would need some work to investigate and implement assuming they can provide the information.

    Tim

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