Report Layouts Run Report action always use default layout no matter what layout is selected!

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Posted on by GoxyPower

Hello friends,

I have a problem with Report Layouts and Run Report action.

Page : Report Layouts (9660, List)

Table: Report Layout List (2000000234)

BC365 SaaS, Version: W1 21.4 (Platform 21.0.52534.53435 + Application 21.4.52563.52602)

Run Report action always use default layout no matter what layout is selected!

Have you any idea why this is happening?

Thank you in advance,

Best regards,

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Nitin Verma 21,708 Moderator on at

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In the page "Report Layout" if the layout is selected as Default it will run all the time from the action button if you are using.

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GoxyPower 25 on at

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Hello Nitin,

Let me clarify,

on Page : Report Layouts (9660, List) when click on the Run Report action,

that opens request page and then in the second field you can choose Report Layout.

There are few different layouts to choose, and there is the problem no matter which different layout is chosen,

when click on Preview or Print you of course expect to view render of chosen report but not,

for some weird reason, what you see is report layout which is set as default, you don't have possibility to previews all other layouts, by selecting them, but you must set as default and and then run again to see changes.

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Nitin Verma 21,708 Moderator on at

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I just tested it in my case I have 5 different layout in Report layout page and one of them is Default, but I am Running the report which are not default and its working fine with me.

Consult once with your Development partner.

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Amit 2,559 on at

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Hello,

Refer the below link

https://erpconsultors.com/modify-the-existing-report-layout-in-d365-bc/

Regards

Amit Sharma

www.erpconsultors.com

Press Yes if info is useful

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GoxyPower 25 on at

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Dear friends,

Let me reproduce steps :Report Layouts

Select 1306 / StandardSalesInvoice.docx

Export Layout

Open in Word and Modify/Save

New Layout and Upload modified layout

So after that I have two Word layouts for printing invoices one original and one modified.

And what is the Bug/Problem in this is that when Run Report on the first selected,
and then on the second one which is different the result is the same !
Instead of two different generated reports.

And layout which is used by BC365 is the one which is Set as default.

./StandardSalesInvoice.docx

1BC365ForumTest1

Example 2:

When change Report Layout to:

Nothing happened still printing only with default layout.

Thank you for your patience.

I hope that someone will solve this mystery asap.

Best regards,

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Inge M. Bruvik 1,111 Moderator on at

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Have you looked at the report selection for sales and looked at what layout is defined there ?

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GoxyPower 25 on at

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Hello Inge,

Report Selection - Sales

Report Layout Selection

Problem is globally, for every Report is the same situation
Report Layout is fixed in table Report Layout Selection (9651), with default Layouts,
and whatever layout I chose at request page, nothing changes as always BC use this fixed default layout.

Best regards,

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Inge M. Bruvik 1,111 Moderator on at

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Then you should check if you have any customizations in your solution that may affect this.

If there are no customization around this you should contact your partner and have them open a support ticket with Microsoft if needed.

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GoxyPower 25 on at

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Dear friends,

Thank you very much for trying to solve this irritating problem with me, very appreciated!

Finally solved by activating Feature:

Feature Management/Feature: New Microsoft Word report rendering platform. -> Enabled for All Users

Now Report Layouts working as expected.

Best regards,

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